Purchase to Pay
Mitie operates a No PO No Pay policy. Always ask your Mitie contact for a Purchase Order (PO) before commencing work with Mitie. Invoicing Mitie depends on the method you receive your PO. If you receive a Coupa PO, you must follow the Coupa process and submit your invoices via Coupa.
Received a Coupa PO?
Coupa is Mitie’s new Source to Pay (S2P) system has changed the way we do business with all our suppliers, making it more efficient and effective, bringing in simpler invoicing and better visibility of payments. As part of this we will be introducing a new way for you to submit and managing your invoices & credit notes.
Received a SAP PO?
Mitie Technical Services has moved to SAP Finance system. To invoice Mitie Technical Facilities Management Ltd. follow this page.
Any POs linked to any other Business Units will continue to be issued as per the current process. Not all Mitie entities have moved to Coupa yet. If you work across multiple Business Areas in Mitie: If you receive a PO via a different channel, you should continue to invoice as you do today.
Invoices for POs raised in SAP:
A PO raised in SAP normally starts with the number 50, 51, 54, 45, 48, 91 or 62 and will consist of 10 digits. If the PO has been raised in SAP, then the e-mail address for submission of the invoice, which is included on the PO, will be:
Invoices for POs raised in Oracle:
A PO raised in Oracle will start with the number 2 and will consist of 9 digits. If the PO has been raised in Oracle, then the e-mail address for submission of the invoice will be:
Invoices for POs raised in CAFM’s:
A PO raised in a CAFM may have many formats, purchase orders starting with the below are an example:
Please send invoices to: [email protected]
For Invoice queries contact [email protected]