Coupa Supplier Portal (‘CSP’).
Coupa is the tool used by Mitie to maintain and amend existing Supplier details, raise Purchase Orders and receive Invoices/Credit Notes from our Suppliers. The CSP makes managing customers and transactions easy. This guide will cover How you can register your company on Coupa Supplier Portal to enable ease of maintaining your Company profile on CSP and transacting with Mitie on a regular basis.
Please keep in mind that if you didn’t receive an CSP invite from Mitie initially, you won’t be linked on Coupa with Mitie as your customer.
There are multiple ways you can register on the CSP :
1. Mitie Created CSP invite – (preferred method)
For suppliers in scope for using Coupa you will have received a Mitie CSP invitation with specific instructions and a proactive message. When you accept the invitation and create your account, you are automatically connected/linked to Mitie and ready to transact. CSP invites expire after 30 days.
(Step by step process below)
If you have not received a Mitie CSP invitation or it has expired, please email [email protected]
2. Self – registration
You can set up your accounts ahead of time, add multiple users, set up your login preferences, and update your profile. Please not that Mitie will connect with you by sending an invitation email to main contact we hold on to our supplier master. However, if you are invited using a different email, that email can log in but will have to merge with the account that was set up ahead of time in order for all the supplier users to be on the same account and linked to the Mitie.
3. Forwarded invitation from a co-worker
You can easily invite others within your organization to the CSP by forwarding them your PO email notification or by sending them an invitation from the create account page. You end up with the right supplier user(s) linked to and transacting electronically through the CSP with less work.
4. Purchase order (PO) email.
You can create a CSP account without requiring an invitation if you use Supplier Actionable Notifications (SAN) for receiving PO from Mitie. “Join CSP” button is available on each PO email received from Mitie.