We’re transforming how we manage Hot Work permits for a number of contracts you may work on, on behalf of Mitie.

To strengthen governance, improve efficiency, and enhance safety, we’re moving away from manual, paper-based permits and introducing digital ePermits for Hot Works, across a number of customer locations from 15 December 2025.

What this means for you

As of 15 December 2025, both Mitie and Supply Chain engineers in attendance will be required to complete an ePermit when attending a job where a Hot Works permit is needed.

An ePermit will be issued to you via an email from the Approved Person on site. You will need to click the link within the email to accept the permit.

The new process is quick and simple to follow – you can find a walk-through here so you know what to expect.

Why are we changing?

Introducing ePermits will replace those often paper-based processes with a secure, trackable, and auditable digital process – strengthening safety assurance and compliance for works that require a permit.

Hot Work activities are some of our most challenging areas of compliance, making a standardised permit process essential. Digitalising these permits ensures every step is properly documented, approved, and monitored – improving visibility and traceability while reducing risk for our people, our business, and our supply chain partners.