How to complete the Mitie New Supplier Information Request (NSIR) Form
New Supplier Onboarding Process
Mitie uses Coupa to onboard new suppliers and undertake validation checks to ensure our suppliers meet our minimum standards. Once identified as a suitable supplier your Mitie contact will email you a New Supplier Information Request (NSIR) form, which you need to complete and return to your Mitie contact. It then goes through an internal approval process. On approval, you will receive an email Invite from Coupa to join the Coupa Supplier Portal (CSP). Registering for the CSP is free, easy and should take just a few minutes to complete. Please refer to our guide below to ensure accuracy and avoid delays in your on-boarding process.
Receive the NSIR form, from your Mitie Contact
On identification as a suitable supplier your Mitie contact will email you a New Supplier Information Request (NSIR) form (an excel questionnaire sheet), which you need to complete and return to your Mitie contact. It then goes through an internal approval process. On approval, you will receive an email Invite from Coupa to join the Coupa Supplier Portal (CSP). To join Coupa you can click on the link contained in the email invitation to complete your registration.
- Complete the form(excel sheet) and return
- Provide insurance documentation in PDF (Non-editable format)
- Provide proof of banking details on company headed paper and signed by an authorised signatory in PDF (Non-Editable format)
Mitie Terms & Conditions
Download, read and agree to Mitie Terms and Conditions.
NOTE: If you decline to accept the Mitie Terms and Conditions, it means you cannot work with Mitie.
Should you have any questions, please speak to your Mitie contact.
Complete the NSIR form with all the accurate details and return to your Mitie Contact
What happens next?
The New Supplier Request form will be reviewed by our Supplier Maintenance team and depending on the information added, may be subject to further checks from our Insurance, Tax, Finance teams or all. On approval, you will receive an email inviting you to join or log in to the Coupa Supplier Portal.
Acknowledge Coupa Supplier Portal Invite message
Receive an email invitation to join the Coupa Supplier Portal(‘CSP’).
The Primary contact receives an email invitation with a notification to Join Coupa, the primary contact who accepts the initial invite on the CSP will become the CSP Admin for your company.
The email informs the supplier they are almost set up as a supplier for Mitie and they must join the Coupa supplier portal to complete the process.
Suppliers must Join the Coupa Supplier portal in order to transact with Mitie.
When the primary contact clicks “Join and Respond” they are prompted to register/login to the Coupa Supplier Portal.
1. Click Join and Respond to create a Coupa Supplier Portal account or Log in to Coupa if you are already using Coupa for other customers.
Coupa Supplier Portal (‘CSP’)
Coupa is the tool used by Mitie to onboard new Suppliers as well as to maintain and amend existing Supplier details. The CSP offers suppliers an easy way to receive purchase orders from their Coupa-based customers. It is a no-cost tool for suppliers that makes working with Coupa a snap. The CSP lets you
- Manage your company information
- Configure your company PO transmission preferences for each customer
- View PO’s from all your connected customers who use Coupa
- Create invoices directly in Coupa
Submit confirmation of CSP registration
Once the primary contact has signed up to the Coupa Supplier portal, they will receive a notification to update your profile and to submit confirmation of their Coupa Supplier Portal registration. .
2. Click on Update your profile for Mitie Group Plc. under notifications.
The primary contact must click submit to confirm they have completed the registration.
3. Click Submit to complete CSP registration.
You have completed your CSP registration and now ready to receive Mitie POs and start invoicing.
Further Support for the Coupa Supplier Portal
To access more Training material on How to start using the Coupa Supplier Portal click here.