Using Coupa

Coupa is a leading cloud-based e-commerce spend management tool which provides solution for the Source to Pay (S2P) process encompassing Sourcing, Contract Management, Supplier Onboarding, and Invoicing. It is very easy and we have created “How to” scripts to explain how you can use the Coupa Supplier Portal (CSP) effectively.

– Introduction to Coupa Supplier Portal (CSP)

Coupa Modules

1) Source to Contract (S2C) – Participate in eAuctions

2) Contract Lifecycle Management (CLM) – Review Contracts

3) Supplier Onboarding (SO) – Onboard as a Mitie Supplier

4) Procure to Pay (P2P) – Invoice Mitie

Further Support

Introduction to the Coupa Supplier Portal (CSP)

Start using the CSP

The CSP is a free tool for suppliers to easily do business with customers who use Coupa. The CSP makes managing customers and transactions easy. Depending on your customer’s specific Coupa configuration, you can manage your profile and settings on a customer-by-customer basis. We have drafted a few How to guides to help you manage your CSP portal :

Coupa Modules

Mitie uses these Coupa functionalities. Each of the four modules are interactive:

1) Source to Contract (S2C)

  – Participate in eAuctions

Coupa eSourcing and eAuctions tools enable Suppliers to interact online with Mitie during the Sourcing and eAuction process:

2) Contract Lifecycle Management (CLM)

  – Review Contracts

Coupa Contract Lifecycle Management (CLM) module enables suppliers to review & manage contracts online.

3) Supplier Onboarding (SO)

  – Onboard as a Mitie Supplier

Mitie uses Coupa to onboard new suppliers and undertake validation checks to ensure our suppliers meet our minimum standards.

4) Procure to Pay (P2P)

  – Invoice Mitie

Coupa is Mitie’s new Purchase to Pay (P2P) system and changes the way we do business with our suppliers.

Depending on the volume and frequency of transactions there are multiple ways you can invoice via Coupa, you can either choose

a) Coupa Supplier Portal (CSP) – We recommend using the CSP to: Manage your company information; Configure your company PO transmission preferences; View all POs; and Create electronic invoices & credit notes.


b) Supplier Actionable Notifications (SAN) – It allows you to act on POs directly from email notifications for POs created in Coupa, having the options to acknowledge, create an invoice from, or add a comment to a PO, or create a CSP account if they want to take advantage of the benefits of working with their customers through the CSP.

* Note: Suppliers under the Construction Industry Scheme (CIS) please refer to this Guide.

Further Support

For more questions regarding Coupa and the Coupa Supplier Portal (CSP), please check out the Coupa FAQs.

View FAQs

If you cannot find the answer to your question please contact [email protected]