Coupa Supplier Portal (‘CSP’).
Mitie use Coupa to onboard new suppliers as well as to maintain and amend existing Supplier details.
All suppliers onboarded to Mitie must provide insurance details. These are Employers Liability, Public/Product Liability and Professional Liability. Mitie keep a record of these insurance and expiry dates. If one of your insurances is about to lapse, Mitie will send a request asking for updated details.
Alternatively, if you wish to contact Mitie to request an update to your insurances, please email [email protected] requesting they send an insurance update form. Supplier Maintenance will respond to your email confirming. “This How to Document” assumes the supplier is already onboarded and they have contacted Mitie requesting a insurance details update.
How to request an update to your Insurance details.
(If you have been sent a notification to update your details, go to step2)
Any supplier wishing to update their Insurance details will need to:
1) Send an email to the supplier maintenance inbox ([email protected]) requesting an update to their Insurance details.
2) Supplier Maintenance will respond to your email confirming they will send you a Insurance Details Update Form
- Only suppliers who are fully onboarded can update their Insurance details.
- If the supplier is in progress or not onboarded to Coupa, this must take place first. This training material assumes the supplier is fully onboarded and available in Coupa