How can I change the price while invoicing?
Check to see if the PO is QTY based and [...]
Where can/Do I need to attach a PDF copy of the Invoice?
The Invoice created via Coupa is a legal and valid [...]
Why has my Invoice been disputed?
Invoices totalling more than the PO line price / QTY [...]
How will I get paid?
Once an invoice is approved in Coupa, the information will [...]
How do I track the status of an invoice?
This will depend on the invoicing method you have selected: [...]
I do not have a Purchase Order, how can I create an Invoice?
Mitie operates a No PO No Pay policy. Invoices cannot [...]
How can I create a Catalogue in CSP?
You can find detailed instructions on creating & editing a [...]
Can I download a combined summary of all the POs and invoices which includes PO Number, PO Item, Price, Invoice Created Date and Invoice Amount?
The CSP allows you to create your own views of [...]
What do I do if I am locked out of the CSP?
Forgotten passwords can be retrieved via the forgotten password link [...]
How can I change notification settings?
Please refer to the this training script How to update Notification [...]
