Coupa Invoicing FAQ
Will I just receive PO’s from Mitie from Coupa?
No - there may be instances where you receive a [...]
Can a supplier edit an invoice lines on Coupa So if they selected the wrong line on the PO? Or will they have to credit it off?
This can only be done by the Supplier if the [...]
How can I change the Remittance email / Why are we not receiving the remittances?
The remittances are sent to the primary contact email address.
Is it possible to attach files like a pdf or excel-sheet to the invoice (e.g. detailed specification)?
Yes. You can attach documentation within Coupa to support the [...]
How can I create a Credit note?
Please refer to our Using Coupa Guide for detailed instructions.
My invoice shows as approved what does that mean?
Your invoice has been verified and the information will be [...]
My invoice shows as pending approval what does that mean?
It means your invoice requires Mitie internal review and goods [...]
How can I change the price while invoicing?
Check to see if the PO is QTY based and [...]
Where can/Do I need to attach a PDF copy of the Invoice?
The Invoice created via Coupa is a legal and valid [...]
