Onboarding and Management
Our teams review Supplier markets and contact those that are the right fit to deliver what we and our customers need. At Mitie, suppliers are appointed on basis of their ability to perform as defined and taking into consideration social values, ethical practices and environmental impacts.
New Suppliers
Mitie uses Coupa to onboard new suppliers and undertake validation checks to ensure our suppliers meet our minimum standards. Once identified as a suitable supplier your Mitie contact will email you a New Supplier Information Request (NSIR) form, which you need to complete and return back to them. It then goes through an internal approval process. On approval, you will receive an email invitation from Coupa to join the Coupa Supplier Portal (CSP). Registering for the CSP is free, easy and should only take a few minutes to complete. Please refer to our guide below to ensure accuracy and avoid any delays in your on-boarding process.
There is also the option to complete an onboarding external form on the CSP, click on the link below to learn how.
How to complete an External Form for Onboarding as a supplier
Recently Onboarded?
If you are a newly onboarded or an existing Supplier and want to update your details on your CSP, please refer to the supplier information update form below:
Supplier Information Update Form
If you need to update your insurance information, please find our handy “How to Guide” below:
How to complete the insurance update form
Check out our Insurance Requirements Guide below:
If you need to share information regarding any additional specialist insurances that you hold, please complete the form below and send to [email protected]
Specialist Insurance Information Update Form
If you have more questions for onboarding or updating your company information on the CSP you can email [email protected]
To familiarise with the CSP, please refer to this guide
Existing Suppliers
All our existing suppliers have been migrated onto Coupa and have been emailed an invitation to join the CSP.
CSP is used to:
- Configure your company PO transmission preferences.
- View all POs; and
- Create electronic invoices & credit notes.
- To update important details for e.g. Bank / Remit-To details, Insurances etc. refer to
For guidance on how to use CSP, please refer to this guide
For further support
please contact [email protected]
