Mitie’s new Digital Supplier Platform for Source to Pay (S2P).
Mitie is rolling out a Digital Supplier Platform (DSP) to enable digitisation of the Source to Pay (S2P) process.
Coupa is a leading cloud-based e-commerce spend management tool. It allows us to connect directly with our suppliers and creating a more efficient way of working.
It is being used to onboard new suppliers, as well as to maintain and amend existing supplier details.
Suppliers must be set up on Coupa and can use the Coupa Supplier Portal (CSP) to do business with Mitie
Benefits of Coupa
Suppliers can use Coupa through the CSP. Some advantages of using the CSP are mentioned below:
Real time updates
Interact with us on Coupa throughout the whole process from Sourcing to Payment through comments.
Online functionality to maintain or change relevant accreditations and insurances required by Mitie.
An easy way to update and store supplier information so customers can continue to do business with their suppliers.
Improved business practises and policies via a new Supplier Maintenance and Supplier Information Management (SIM) system.
Free to Use
No installation of hardware or software is required, and the service incurs no fee for you to pay.
Access it from anywhere, on any device like your Desktop, Laptop/Tablets or Smart Phones.
The Coupa functionalities used by Mitie are listed below. Each of these four modules are interactive:
Coupa is used by Mitie to onboard new suppliers and undertake validation checks to ensure our suppliers meet our minimum standards.
Once identified as a suitable supplier your Mitie contact will email you a New Supplier Information Request (NSIR) form, to be completed and returned.
Please refer to our How to complete the Mitie New Supplier Information Request(NSIR) Form guide.
On approval, you will receive an email Invite from Coupa to join the Coupa Supplier Portal (CSP).
Please address any queries to [email protected]
Coupa should be used to manage your company information and submit your invoices.
Suppliers wishing to update their Bank Details/Remit-To address, Insurance documents etc. will need to send an email to [email protected]. Any updates you need to make to your supplier record must be submitted via the CSP. Mitie does not review any data or information stored in legacy systems. Our suppliers need to ensure all required data is correct and available in Coupa – this is required to do business with Mitie.
Please refer to the How to update Bank Details / Remit-To Address as a Supplier guide.
Traning & FAQs
For help with how to use Coupa, please visit our Using Coupa page here.
If you have a question regarding Coupa and the Coupa Supplier Portal (CSP), please check out the Coupa FAQs.
If you cannot find the answer to your question please contact [email protected]