Mitie’s new Digital Supplier Platform for Source to Pay (S2P).

Mitie is rolling out a Digital Supplier Platform (DSP) to enable digitisation of the Source to Pay (S2P) process.

Coupa is a leading cloud-based e-commerce spend management tool. It allows us to connect directly with our suppliers and creating a more efficient way of working.

It is being used to onboard new suppliers, as well as to maintain and amend existing supplier details.

Suppliers must be set up on Coupa to do business with Mitie.

Coupa has lots of useful supplier information, check it out

Coupa Supplier

Coupa Modules

Source to Contract (S2C)

Coupa eSourcing and eAuctions tools enable Suppliers to interact online with Mitie during the Sourcing and eAuction process.

The Sourcing module supports both RFX and auction-type events and can create follow-on events to open new rounds of information collection and/or competitive bidding if necessary.

All communication is handled through the system and the collected information is stored in the event for traceability.

How to respond to an eAuction

Contract Lifecycle Management (CLM)

Coupa Contract Lifecycle Management (CLM) enables Mitie to set up and manage contracts online. 

Ability to invite suppliers to collaborate/negotiate directly in the system. An easy experience enabled by templates and contract type specific fields​. Facilitates interactive e-signing by the supplier.

These contracts can now be stored, amended and renewed in Coupa using Contract Management.

How to review a Contract

Supplier Onboarding (SO)

Coupa is used by Mitie to onboard new suppliers and undertake validation checks to ensure our suppliers meet our minimum standards.

Mitie Suppliers are also able maintain their own data via the Coupa Supplier Portal (CSP).

It enables existing Suppliers to update their own details e.g. bank account, address, email.

How to complete the Onboarding form

Purchase to Pay (P2P)

Coupa is Mitie’s new Purchase to Pay (P2P) system and changes the way we do business with our suppliers.

Making it more efficient and effective, delivering simpler invoicing process and improved visibility of payments.

As part of this we are introducing a new way for you to submit and manage your invoices.

How to Invoice

Existing Suppliers

Coupa should be used to manage your company information and submit your invoices.


Any updates you need to make to your supplier record must be submitted via the CSP. Mitie does not review any data or information stored in legacy systems. Our suppliers need to ensure all required data is correct and available in Coupa – this is required to do business with Mitie.

Log in to the Coupa Supplier Portal (CSP) to update your details and submit your invoices.

Coupa Supplier Portal (CSP)

New Suppliers

All new supplier requests and any subsequent supplier changes are processed and maintained in Coupa. Should a supplier be selected to work with Mitie, the supplier will receive a notification from Coupa to join the Coupa Supplier Portal (CSP). This will allow suppliers to complete the new supplier onboarding process with Mitie.

Once the initial onboarding process is complete, supplier details and certifications can also be updated.

Please address any queries to [email protected]

Learn more about how to use Coupa Supplier Portal (CSP)

Coupa Success

Traning & FAQs

For help with how to use Coupa, please visit our Using Coupa page here.

Using Coupa

If you have a question regarding Coupa and the Coupa Supplier Portal (CSP), please check out the Coupa FAQs.

View FAQs

If you cannot find the answer to your question please contact [email protected]